The recommended requirements for using Aliencamel are:

• Email software that handles HTML formatted emails such as:
  - Mozilla's Thunderbird for Windows and Macintosh
  - Microsoft's Outlook 2000-2003 and Outlook Express 6.0, and Becky! for PCs
  - OSX Mail and Microsoft Entourage 2004 for Macintosh
• For users who use email software that does not support HTML formatting Aliencamel is still useable as we send a plain-text version of the Pending Email Advisory in addition to the HTML version.
• You can also use a standard web browser to manage your email.
• We also recommend you use the IMAP email protocol. However we are also compatible with the older POP protocol. If you use the POP protocol, you will have to delete Pending Email Advisory messages that have been downloaded to your computer yourself - this happens automatically if you use IMAP.
• If you need telephone based support you can reach us via Skype Prime. Telephone-based support is not free and requires you to have a credit balance in your Skype account. Just click on the blue panel on the right side of this web page.

• Incoming IMAP or POP server: aliencamel.com
• Outgoing SMTP server: aliencamel.com
• Username: username@aliencamel.com
• Ensure that the Outbound email server (SMTP) username and password fields are entered. It is the same as the POP or IMAP username and password.

We have set up guides for the following email software:

• Apple iPhone
• Microsoft Outlook Express
• Microsoft Outlook 2002, 2003
• Mozilla Thunderbird
• Apple Mail 2.0 on 10.4 (Tiger)
• Entourage 2004 for Macintosh

We have screencasts on the following topics:

• Setting up Outlook 2007 to use a second "from" email address eg for an email address on a Personal Domain